Home > Customer Reviews
Customer Reviews

Great service and follow up. Gina did an exceptional job for us!
Great service and follow up. Gina did an exceptional job for us!
—Chrissy R
CK
Emily is so helpful and on the ball! So enjoyed working with her and appreciate...
Emily is so helpful and on the ball! So enjoyed working with her and appreciate the open line of communication and flexibility as things changed throughout the process of getting a new car insurance provider. Thanks, Emily!
—Crista K
TN
Emily is great to work with!
Emily is great to work with!
—Thien N

Fast, courteous, knowledgeable. Did I say fast? Really helped me out of a jam.
Fast, courteous, knowledgeable. Did I say fast? Really helped me out of a jam.
—Alice S

After retirement we decided to price shop our auto and home policies. With...
After retirement we decided to price shop our auto and home policies. With help from Insurance Team, they went to 4 companies and found us the most price affective plans with less money and more coverage. We appreciate their hard work and quick response.
—David F
AA
Emily from the Insurance Team is AWESOME! She has been very helpful when...
Emily from the Insurance Team is AWESOME! She has been very helpful when searching for insurance policies and finding the best rate for me :)
—Abby A

I had a wonderful experience with an insurance agent named Emily Shaffer. She...
I had a wonderful experience with an insurance agent named Emily Shaffer. She was extremely thorough and very polite. I called Safeco Insurance to add renters insurance, and she provided me with all the details. Emily treated me with kindness, respect and lots of patience in regards to my questions. I am young and I did have a lot questions! She handled them with the utmost respect and made me feel secure in following my decision to add renters insurance. No question no doubt that I would go with Safeco Insurance. Emily would be the one that I would recommend to handle any of my future business with Safeco Insurance. Thank you very much Emily.
—Amelia A
AS
Gina not only delivered exactly what I desired, but worked hard for me and went...
Gina not only delivered exactly what I desired, but worked hard for me and went the extra mile to find the most affordable option. The team here are masters in their field and have such great attitude. I’m so grateful. I think I might send them a Christmas card.
—Adam S
KC
I can't say enough good things about Gina Cochran, who takes care of our...
I can't say enough good things about Gina Cochran, who takes care of our personal insurance needs, or Kristie Lozada who works on the commercial insurance lines side of their business. They are not only extremely knowledgeable and competent, but their commitment to delivering best of class customer service is amazing! Thank you both for your responsive, caring approach!
—Kim C
SF
Gina is awesome, best insurance agent ever!
Gina is awesome, best insurance agent ever!
—scott f
